Frequently Asked Questions

Tufting is a type of textile weaving used to make things like hats, gloves, coasters, and rugs. The process involves using a tufting gun to punch yarn into a stretched-out canvas.

It’s totally different than anything you’ve ever tried, and you’ve got to try it at least once. The feel of a yarn gun in your hands, the pulse of the yarn while it punches into the canvas – and seeing your design take shape before your eyes – is a unique and seriously satisfying experience.

It’s not very difficult to get started at all! With our guidance, you’ll be comfortable enough to use the gun within as little as 20 minutes. Of course, practice makes perfect, and the more you tuft, the better at it you’ll become. The great news is that with us, you’ll have somewhere you can practice safely and as often as you want!

Depending on the type of class you choose, a single class can take up to 4.5 hours long. We ask all guests to arrive 15 minutes prior to their reservation so we can start class promptly and ensure everyone can complete their design within the allocated time frame.

You’ll choose your design before you come to the studio and have a few options saved on your phone. Once you arrive for your class, you’ll go through the check-in process. We’ll set you up on a projector to trace your design on a canvas, and after a short demonstration, you’ll choose your colors and then do some fun demo tufting to get familiar with the process. Our team members are available for questions to help you get comfortable with the process. When we see that you’re good to go, you can begin tufting to your heart’s content.

Once you’re done tufting your design, a team member will come over to check for any bald spots or perform any tweaks. If everything looks good, we’ll grab it and apply the glue and backing material for you. Once the glue is dry, you’ll have a chance to cut and trim your rug. After that, you’re free to go home with your brand-new rug.

We’ll work with everyone starting from design selection to ensure that you have as much time as possible to tuft and complete your design. If you don’t finish your design in class, we can schedule you to return to finish or finish it for you, both for a small fee.

You must be at least 16 years old to tuft. Anyone under the age of 18 must have a parent or guardian present.

A tufting gun, while easy to use, is still a complex piece of machinery.  It’s always best to stay safe and focused while tufting to avoid any risk of injury. For this reason, we do not allow guests in the shop during class if they’re not tufting.

For the safety and comfort of all our guests, only one person per frame is allowed.

You’ll want to wear something comfy that allows you to move easily about and won’t obstruct your view as you tuft. You’ll also be standing for up to 4 hours, so comfort is key. We recommend closed shoes. Oh, and if you have long hair, make sure you bring a hair tie!

We have complimentary filtered water available, and we suggest that you bring your water bottle that you can refill! We also offer a range of snacks and drinks for purchase, and you’re welcome to bring small bites and eat in our lounge. There are also lots of great places to grab a bite within walking distance. We recommend checking them out before class. Alcoholic drinks are not permitted.

Just yourself! We’ll have all the tools and yarn you’ll need to get tufting! For safety, it’s best to have any long hair out of the way so please bring a hair tie. To make your class more comfortable, you may also wish to bring a refillable water bottle.

Tufting House is a safe and accessible space for everyone. If you need any accommodations please reach out to us before your class and we’ll be happy to help.

If you anticipate that you will be late we ask that you reach out so we can adjust as needed.  If you arrive more than 15 minutes late, you’ll forfeit your spot in the class. We do this to ensure class quality for all participants, as well as to ensure all rugs can be completed within the allocated class time. Check out our Refunds & Exchanges policy for details.

All sales are final, non-refundable, and cannot be rescheduled. If you are unable to make it and would like to send someone in your place, email hello@tuftinghouse.com. For details, check out our Refunds & Exchanges policy.

Yes! We can help arrange private events for up to 12 people. Contact us for details.

Once you book a class, you’ll receive an email with some tips and tricks on how to select a design. The designs that work the best have solid lines and/or colors and are simple in nature. We also have a design gallery that people can choose from or use as a guide.

Anytime before your class time! You’ll want to have a few options saved on your phone by the time you arrive. When you check-in, we’ll take a look at your design choices and help you choose the best option. Once an image is approved, we’ll help you connect to one of our projectors so you can trace the image on your canvas.

If we receive a design that we feel is too complex, we’ll work with you to settle on a design that we feel will be easier to complete within the allotted time frame. If a design is too complex, you likely won’t finish your rug during class. We strongly urge simplicity, especially if it’s your first time tufting.

Yes. We’ll provide a range of colors to tuft your design. For designs that require a specific color, or a lot of one color, we recommend bringing your own to ensure you achieve your desired outcome. If you want to bring your own yarn, just make sure it’s 8-ply acrylic yarn and that you have two cones or rolls of each color you plan to use.